“Because
Venali Integrates fax with our IT systems it delivers powerful
productivity benefits. Many employees need frequent access to
our faxes. Rather than taking many minutes to access this information
in paper files - now they get what they need with a few clicks
right from their desktop.”
Venali Enables Nationwide Money Services,
Inc.
to Keep Your Money Flowing
the company
Headquartered in North Florida, Nationwide Money Services, Inc.
(NMS) was founded with a mission to emerge as a leader in the ATM
industry. Working with financial institutions and major chains,
NMS provides turnkey outsourced ATM management solutions that include
cash, project and account management services. In addition, NMS
provides proprietary ATM branding and processing for 43 financial
institutions with over 390 branded ATMs nationwide.
the challenge
Nationwide Money must manage in-bound and out-bound faxing between
numerous different financial institutions and armored car carriers
to support some of their core business processes. This daily flow
of faxes needed more efficiency than simple fax machines could offer.
There were too many employee trips to the fax machines and the fax
information was too separated from the related IT resources Nationwide
already had in place. One example is the numerous faxes received
from armored car carriers each time they replenish an ATM with cash.
These faxes required processing and filing; receiving them on fax
machines created the need for manual routing and filing processes
that were cumbersome and prone to errors.
The strategy
Nationwide Money chose Venali Desktop Fax Services enabling employees
to send, receive and manage faxes using their existing e-mail systems.
With very little employee training and no need for separate phone
lines or servers, deployment was simple and fast.
Increased
productivity and accuracy was achieved as a direct result
of using Venali Internet Fax; employees perform the same
tasks as before but with increased speed and accountability.
Faxes are now filed electronically with key fax log information
like sent and received dates/times. The digital documents
are now available to the numerous employees that need
access to them right from their desktop with just a few
clicks.
