Delivering Concrete Solutions that Improve
Cost-Management and Operational Efficiency
the company
Venali's client is the world's leading provider of IT-supported
logistical services
for consumers and businesses. A recent strategic merger, combined
with its experience and extensive network, have made this company
the #1 provider of worldwide air and ocean freight, and freight
forwarding services. Most recently, the company has been expanding
through acquisitions into Latin America and Mexico.
The company is organized into three business units: Eurocargo (European
overland transport), Intercontinental (worldwide air and ocean freight,
plus global project forwarding services), and Solutions (warehousing
and logistics for consumer and industrial goods).
A global organization of over 45,000 employees and 800 company-owned
offices in 150 countries, the company has worldwide sales of over
US $8 billion and is based in Basel, Switzerland.
the challenge
The transportation industry has been stifled by increasing costs,
such as fuel and delivery expenses. All segments of this industry
share common needs to improve operational efficiency, develop closer
business partnerships, build strong brands based on customer loyalties,
and grow efficiently to increase revenue and profits.
Outsourcing IP fax through
Venali helped the company accommodate its customers' demands
for flexible communications while increasing company revenues
and realizing bottom-line results..
Industry analysts
predict that communications technologies may be
the most powerful differentiator for transportation companies
to thrive in this economy. Aware of these issues, Venali's client
has been proactive in gaining a competitive advantage by adopting
new technologies. Specifically, the company has set up e-business
service centers in Europe, Asia, and the U.S., and has invested
in advanced Internet applications for the purposes of ensuring
timely delivery of goods, improving inventories and streamlining
processes.
The venali solution
Due to the nature of the transportation business and the need for
efficient communications, Venali's client was an early adopter of
IP fax. A customer since 1997, the company has effectively implemented
Venali's Internet Fax Desktop Solutions to communicate within their
multiple global offices and with their suppliers and customers.
Internet fax replaced the company's standard fax machines, resulting
in time savings by eliminating the printing and manual faxing of
documents, and in cost savings through the elimination of paper,
toner, dedicated phone lines, and maintenance expenses. Employees
are able to send faxes directly from their desktops and save these
documents electronically in their email inbox. Retrieving these
documents electronically versus manually is a substantial improvement
operationally.
Because pricing continues to be a major issue and is at the forefront
of buying decisions, a FoIP solution proved cost-efficient while
maximizing the company's existing IT infrastructure. Since the initial
deployment within the U.S. operations, Venali's client has rolled
out IP desktop fax solutions to its offices within Europe, Asia
and Latin America.
Venali has deployed a proprietary global fax server network specifically
designed to provide secure, uninterrupted global document transmission
services. By building and maintaining a highly flexible and secure
network, customers are guaranteed superior reliability and stability.
The ability to integrate highly reliable
and proven IP routing and services is enabling the company to profit
from breakthrough applications that improve productivity and enhance
customer service.
